Academic Counselor

Job Specifications

• Job Category: Counseling / Admissions / Corporate Jobs
• Job Type: Full Time
• Job Location: Kota / Pan-India (or as required)
• Required Experience: Minimum 1 year in educational counseling, admission sales, or student advisory
• Salary: Competitive / Best in industry + Monthly performance incentives

Job Summary We are seeking an energetic, customer-centric Academic Counselor with 1+ year of experience to guide students and parents seeking admissions for IIT-JEE, NEET, and Foundation courses. The candidate will address course inquiries, evaluate student needs, conduct walk-in counseling sessions, and convert inquiries into center enrollments.

Key Responsibilities

• Counsel visiting students and parents regarding course programs, batch schedules, exam patterns, and fee structures.
• Handle inbound and outbound calls, manage prospective lead pipelines, and perform timely follow-ups.
• Analyze student goals to recommend suitable academic batches, foundation tracks, and test series.
• Assist parents through the admission documentation, scholarship tests, and fee payment processes.
• Track daily inquiry conversion metrics and maintain detailed records in the CRM database.

Requirements & Qualifications

• Graduate degree in any stream (B.A. / B.Sc / B.Com / BBA / B.Tech or equivalent).
• Minimum 1 year of proven counseling or sales experience in test-prep coaching institutes or educational organizations.
• Fluency in spoken and written English and Hindi with strong persuasion and active listening skills.
• Proficiency in MS Office (Excel, Word) and basic CRM platforms.
• Strong interpersonal skills, patience, and professional conflict-resolution abilities.

Selection Process

1. Resume Shortlisting
2. Telephonic Screening
3. Personal Interview & Counseling Roleplay
4. Final HR Round